Privacy Policy

Revive Acupuncture and Herbal Dispensary is committed to protecting the privacy of personal information of our clients. We are required to comply with the Australian Privacy Principles (APPs) under privacy law and we adhere to all relevant State and Commonwealth privacy law requirements.

Personal Information we gather is obtained in many ways including clinical consultations, by phone, by email, social media (including Facebook and/or Instagram), via our website and/or from third parties. Your personal information will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent unless you specifically request such action.

We collect your Personal Information for the primary purpose of providing our services to you, providing important information to our clients and for marketing purposes. You may choose to unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

We will not sell, share, rent or disclose any personal information that you provide such as your name, address, telephone number, e-mail address or credit/debit card details to any outside parties without your consent except when required by law to do so.

All of the personal and health information we gather from you will be securely stored in either encrypted electronic client management software, or hard copy in locked and secured filing cabinets within alarmed premises.  When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. We are required by law to hold your client files for a minimum of 7 years.

You may access the Personal Information we hold about you. If you wish to access your Personal Information, please contact us in writing.

We may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.

This Policy may change from time to time and is available on our website.

Users are advised that there are inherent risks transmitting information across the internet. We do not guarantee website links or policy of authorised third parties.

If you have any queries or complaints regarding our Privacy Policy, please contact us at:

Revive Acupuncture & Herbal Dispensary

157 Clarendon Street, Southbank VIC 3006

Phone: 0402 241 663

Email: [email protected]